Water Damage Indicator – Where to Find the Water Damage Indicator on a Phone

The water damage indicator on a mobile phone or other electronic device can be difficult to find. However, once you know what this water damage indicator actually looks like you’ll be able to recognize it straight away. It’s really obvious when you know just where to look!

Typically people have seen this indicator on their phone but are unsure exactly what it is or supposed to do. Only when it’s pointed out do they realize what its function is actually for.

 

Where to Find the Water Damage Indicator on a Phone

The water damage indicator is usually located below the battery on the phone. Quite often it is next to the memory card slot inside. On Apple devices, it is usually located either on the top or bottom of the phone itself. If the device has not been exposed to moisture the indicator should be a little white or silver-colored dot. As long as the device is kept dry it will stay this color. The dot will become full or half red or pink when it has come in contact with water or a liquid containing water.

If a device is exposed to water or other liquids for a long time, corrosion and irreversible deterioration or degradation of materials may result. This may cause the device to malfunction. If a device has been or is suspected to have been exposed to water or other liquids it’s a good idea to inspect the following areas for evidence of corrosion: the dock connector, the headset/headphone jack, the dock screws, the speaker or microphone mesh, and any exposed metal parts.

Water damage typically has a negative effect on the way the device works and often causes problems such as trouble turning the phone on, and buttons or scrolling becoming a nuisance.

Water Damage Indicator – Damage is Not Covered by a Warranty

Apple states in the support section of their website that, “If an iPhone or iPod has been damaged by liquid (for example, coffee or a soft drink), the service for such liquid damage is not covered by the Apple one (1) year limited warranty or an Apple Care Protection Plan (APP). iPhone models and iPod models that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water.”

If the phone does get wet, there are some simple solutions to try and rectify the problems if you’d prefer to have a go yourself. Firstly, take the battery out, open the phone and put them both in a plastic bag. Add a small amount of rice to the bag and allow it to absorb the moisture from the phone. It is a good idea to leave the rice in the bag overnight. Sometimes this can solve the problem and restore the device to good working order. Please note that if you do decide to do this, it may work initially, however, may also continue to degrade as the corrosion can continue for a long time afterwards. For more information on this, you may want to check out the full article on How to Repair Water Damaged iPhone or iPod Touch

It is not possible to hide the fact that the phone has been damaged by water and paint over it. Some people have tried to paint nail varnish on the water damage indicator that has turned red before taking it to be repaired! This is not a good idea. Apple Care stores or any other manufacturers outlets will know straight away that you’ve done this.

What to do if Your Water Damage Indicator Has Turned Red:

The water damage indicator on many devices is usually a white or silvered-dot. If any water damage or moisture enters the device it will cause it to turn red or pink. This type of damage is often not covered by a warranty on the device as described above, but may still be saved as along as all moisture is removed from it.

If in doubt as to whether the water damage indicator has been activated or changed color, the best course of action is to contact the manufacturer directly for expert advice. They will be able to answer any questions you may have and if indeed it is covered by a warranty, they may even be able to supply you with a new device.

{ 6 comments… read them below or add one }

Terry Loxton March 11, 2012 at 2:32 pm

i’m glad it’s not just me who could not find the detection sticker!! I found it eventually after checking inside the phone after reading this article…and it was there…a little white dot. in fact it did actually say in the guide that came with the phone where to find it…i never got round to reading it though. Thanks a million!

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waterdamageexpert April 7, 2012 at 9:25 am

Terry, it’s easy to find when you know where to look isn’t it? Thanks for your comments.

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Raner June 17, 2012 at 4:32 am

Hello. I dropped my phone into toilet and it was dead for a month.All indicators went pink.So i did put it in the plastic bag with rise.Iphone woke up after month,but indicators was still red and battery went hot everytime when i charged it.Battery didnt run that long anymore like it did before and some problems came on,phone turned off ehenever it wanted .So i used it for 1 week and it died again.i went to a repairing store,repairer tried another battery but nothing.So i gave up and tried it again just for fun 2 month again. It have worked without problems like month.Only got same problem,battery runs only a day mby.So i bought new battery,tried to install,trying to charge the new battery,so it shows it’s charging but it starts turning off again.i did put back old battery,so all okey again.Im morr than sure the problem is in battery system cause the indicator what’s next to battery is still pink.What should i do?I dont know why phone won’t accept the new battery

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waterdamageexpert June 19, 2012 at 9:30 pm

I wouldn’t advise using the phone if the water damage indicator has been activated and is still pink. The phone may have dried out after the 2 months when you tried it again. However, it sounds like there was other damage if you had problems with the phone. A good tip is to check if you have insurance for it as phone providers often add this onto your contract when you take it out.

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Raner June 20, 2012 at 9:10 am

I have lost that contract in traveling πŸ™ but ye yesterday i tried again this battery,but this time i ejected sim section before i took off the battery,cause i saw it in internet.This time when i added new battery it didnt do same things like before,it was more proffesional.Apple logo was longer onthe screen and at the end it asked me to set up the phone ,with wifi or itunes.so i set it up but new battery wont start charging …. But An old battery,its perfect again.I cant be sure 100% the new battery is not broken ,cause i paid 6$ for that in ebay,but it looks unused and it starts the phone running,but not charging.Is it possible to change some kind of charging parts in phone or smthong?

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waterdamageexpert June 27, 2012 at 9:49 pm

Raner, it sounds like you’ve tried quite a few things to sort this out. I would advise to contact your local Apple store and see if they can provide you with the charging part you need. They may even be able to help you to get a new battery. Another tip is to contact your phone company provider to check again about your insurance, they are usually very helpful in these situations.

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