Water Damage in Phone – Easily Prevent Water Damage in Phone

It happens more often than you think. There are millions of smart phone users around the world and as sure as eggs is eggs they are going to get damaged from time to time. As you now know, this can also mean water damage in a phone. Mobile phone water damage can be caused due to being left out in the rain, dropped in the toilet or bath, or left in a pair of trousers in a washing machine. Sound familiar?

The key message is that you have to act fast. There are some proven tips for eliminating any water that may have entered your phone, as will be revealed below.

Water Damage in Phone

The thing is, these days we all need our phones. I know being without mine can leave me feeling somewhat naked. If it isn’t with me, I can’t phone people, text, check my emails, browse the web. It’s not very comfortable and can make you feel somewhat deflated. However, don’t stick your head in the sand as leaving water inside the phone can cause permanent damage. Try not to panic and act decisively. If dealt with quickly, a phone that has been nearly drowned can be brought back to life!

It Happens More Often Than You Think

water damge in phoneHow many owners of smart phones and devices are there in the world? I’m sure you’d agree, it’s a hell of a lot. If it’s happened to you, it’s happened to others as well. In fact a new survey has revealed “Britain’s embarrassing secret – that almost half of all water-damaged phones have ended up in the toilet bowl. New research from a UK mobile phone comparison website has revealed that the loo is the most ‘popular’ location to drop a handset. And men are three times more likely to damage their phone than women.”

I hope that makes you feel a bit better, especially if you’re a woman!

How to Fix Water Damage in Phone

The key message when dealing with a phone or mobile device that has come into contact with water is to take rapid action. The longer you wait, the water has more time to react with the electronic components inside. Whatever you do, don’t just ignore it and hope that it will all be ok and work fine because it’s very likely that it won’t. However, take the right course of action and you may just be able to save it.

  1. The first thing is to do is to remove the battery. Make sure that the battery has been completely removed from the device to ensure there can be no power transfer into it that would cause a short circuit. This would kill it completely!
  2. Before you take any further action, check for any moisture inside the phone. Although it may have been dropped into water, modern devices are able to cope with a modest amount of water contact. If you are lucky, you may not need to do anything else. It might work just great after a quick wipe down and you’re all ok.
  3. However, if you can see there has been water inside the device, the next thing is to check the water damage indicator. This is the small water detection sticker that indicates whether the phone has had contact with a liquid. It is usually located under the battery, or somewhere on the back of the phone itself. Check your phone handbook for details of its location if you can’t find it, or read the article that reveals exactly where to find it at water damage indicator.
  4. Next remove the SIM card if the water damage indicator shows that indeed water has entered the phone. The SIM card is perhaps more valuable than the phone if you have all you contacts and other data stored on there. Just take it out and pat it dry with absorbent towel.
  5. Disconnect any wires or other connections on the phone.
  6. To get rid of the excess moisture, use an absorbent towel to draw away any noticeable water.
  7. The next step can make the difference between your phone being restored back to life or not. Use a vacuum cleaner to gently suck any residual moisture from the phone for about 10 minutes. This will suck out the last remaining water. As an alternative, a hair dryer may also be used, however, care must be taken to ensure that the heat is on a low setting. Don’t melt the electronics inside on max power blast!
  8. There may still be a small amount of residual water left in the phone. To get rid of this, place the phone in a container of rice. As the rice tends to absorb moisture, it will draw away any water that cannot be seen with the naked eye. A few cupfuls in a small box should be enough to eliminate any that’s left in there. Leave it overnight if possible, or at least for a few hours.
  9. The other option here is to place it in a warm environment such as an airing cupboard or warm room. This can work just as well.
  10. So now the proof is in the pudding! Insert the battery and turn the device on. Hopefully it fires up and is now back to good working order. Have a play around and check your emails, apps and all the buttons etc
  11. If the phone doesn’t respond after inserting the battery, connect the phone charger and try again to turn it on as the battery may be discharged.
  12. If there is still no response, all is not lost. Your insurance policy may be able to save you. Read below for further advice on this.

Firstly, on the issue of warranties that you may have received with your phone, water damage is not generally covered by this. A warranty will protect you from faulty parts or malfunctions that occur within a specified time frame as detailed in your contract with your phone provider.

Can I Claim Through my Insurance Policy?

With regard to insurance cover, I’m afraid this also depends on the level of cover you have purchased. Even if you do actually have it, not all insurance companies will honor water damaged phones. In addition, protection plans can also fail you when you need them most.

For Apple products, it is quite clear. Apple states in the support section of their website that, “If an iPhone or iPod has been damaged by liquid (for example, coffee or a soft drink), the service for such liquid damage is not covered by the Apple one (1) year limited warranty or an Apple Care Protection Plan (APP). iPhone models and iPod models that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water.”

Contrary to popular advice, dismantling your phone and taking it apart to discover any damage that may be lurking deep inside is not a good idea. Some people, usually those more familiar with this type of thing  (for example technical geeks!) have tried and mostly failed. For the normal person this is like opening Pandora’s box and is not suggested.


The key message when dealing with water damage in a phone is to act quickly and use the tips above to attempt to initially dry it out yourself. The advice has been proven to work time and again for countless mobile phone users. However, despite all of this, your device may still not be operating quite correctly and may perhaps still be doing some strange things.

If this is the case with yours, the next step would be to contact the your phone provider and check your level of cover to get it repaired or maybe even better, get it replaced. While it may be difficult to water damage in phoneexplain what has happened and possibly embarrassing, you may be lucky enough to get the outcome that you want. Most providers are actually very helpful in this situation and you never know, you may actually be entitled to a sparkling new one!

Best of luck. If you have any questions or wish to comment, please feel free to leave a message below. Thank you for reading.

{ 7 comments… read them below or add one }

Pat June 1, 2012 at 5:47 pm

Thanks for the detailed info. It helped a lot…especially the insurance advice. thanks again!


waterdamageexpert June 2, 2012 at 11:25 am

Glad you found the advice helpful. Any other issues feel free to leave a message again, and I’ll do my best to help you.


Terry June 5, 2012 at 6:52 pm

I’ve had a lot of difficulty getting my insurance company to help me whn I dropped my phone in the bath last year…got it out quickly but wasn’t working properely. They asked loads of questions and i just wanted to get things sorted and get my phone repaired or changed. are there any good phone insurance companies you know of? thanks


waterdamageexpert June 7, 2012 at 10:07 pm

The phone insurance company you have will be through your mobile phone provider when you took the phone out. While I don’t have a particular one to recommend they are usually pretty helpful when it comes to water damage issues. Also, check your home insurance as this often covers mobile phones that are used outside of the home as they are classed as your possessions. Hope that helps.


water damage repairs August 26, 2014 at 8:35 pm

Hello there! Would you mind if I share your blog with
my facebook group? There’s a lot of people that I think would
really enjoy your content. Please let me know. Thank you


waterdamageexpert August 30, 2014 at 7:24 am

Yes, go ahead. Thanks


waterdamageexpert February 28, 2013 at 7:24 pm

Thanks for your comment


Leave a Comment

{ 5 trackbacks }